Rick M. Gillen Operations Senior Vice President
An employee of Mutual Boiler Re since 1997, Rick boasts experience as vice president, corporate reinsurance manager, reinsurance executive and underwriting specialist prior to his current role. Leading the management team, he challenges them on a daily basis to do whatever it takes to deliver for our partner companies. A veteran of the industry, his day-to-day duties include ongoing coaching, professional training and career development. He holds a Bachelor of Science degree in Business and Public Affairs from West Chester University.
Michael J. Devlin Operations Vice President, Corporate Reinsurance Manager
Mike leads the delivery of services Mutual Boiler Re provides to partner companies across North America. Piloting a team of territory managers, this 20-year industry expert facilitates efficient customer support and execution of servicing plans for new and existing partner companies, as well as seamless communication and coordination. Mike earned his Bachelor of Arts degree from Pennsylvania State University.
James J. Callahan Operations Vice President, Claims Manager
Jim manages Mutual Boiler Re’s largest team of employees and oversees all claims handling and adjusting. He joined Mutual Boiler Re in 2007, and has 20 years of claims experience. Jim earned a Bachelor of Science degree in Business Management from Eastern University and a MBA from Temple University. He also holds the following insurance designations: Chartered Property Casualty Underwriter (CPCU), Associate in Claims (AIC) and Senior Claim Law Associate (SCLA).
Mary E. Menkins Operations Vice President, Underwriting Manager
Mary oversees all underwriting activity, including portfolio pricing, forms development, referral processing, and rate and forms filing support. Mary joined Mutual Boiler Re in 2000 with a strong financial background that attributed to her success in her previous role as accounting and administrative manager. She earned a Bachelor of Science degree in Business Administration from Albright College.
Jonathan A. Brislin Operations Vice President, New Business Development Manager
Jonathan Brislin is responsible for facilitating new equipment breakdown partnerships for Mutual Boiler Re. He joined the company in 2013 with more than 20 years of industry knowledge and experience. Jonathan earned a Bachelor of Science degree in Economics from Concordia College and an MBA from the University of St. Thomas. He also holds the following insurance designations: Chartered Property Casualty Underwriter (CPCU) and Associate in Reinsurance (ARe).
Dirk P. Smith Operations Vice President, Engineering Manager
Dirk is in charge of building the company’s equipment breakdown expertise and providing jurisdictional inspection services. Dirk joined FM Global as a loss prevention engineer, then worked as a National Board commissioned inspector of boiler and pressure vessels, an equipment hazard engineer, a facility hazard engineer and then, Operations Chief Inspector for FM Global’s New York operations. He holds a Bachelor of Science degree in Marine Engineering from the United States Merchant Marine Academy.
Stephen M. Konopelski Operations Vice President, Information Technology Manager
Steve provides strategic technological leadership in the management and distribution of information. Steve joined FM Global in 1993 as an information specialist. He has held several other positions with the company, including senior information specialist. He holds a Bachelor of Science degree in Information Systems from Drexel University.
Justin McAleer Assistant Vice President, Assistant Reinsurance Manager
Justin oversees relationships in the Midwest region. With nearly 15 years of experience in the insurance industry, his background includes claims and marketing. Justin earned his Bachelor of Science degree from Northwest Missouri State University and holds the following insurance designations: Chartered Property Casualty Underwriter (CPCU) and Associate in Reinsurance (ARe).
Ardell J. Bell Assistant Vice President, Assistant Claims Manager
Ardell facilitates the claims adjustment process, develops internal training processes and manages the claims team. He joined Mutual Boiler Re in 2018 as a claims examiner with nearly 20 years of experience in the insurance industry. Ardell earned a Bachelor of Science degree from West Chester University.
Colleen W. Voegele Assistant Vice President, Assistant Claims Manager
Colleen is responsible for managing and mentoring the claims team, conducting training and overseeing the claims adjustment process. In addition to nearly 10 years of equipment breakdown insurance experience, Colleen has a background in corporate security. She earned her Bachelor of Arts degree from Villanova University and holds a Juris Doctor degree from Widener University school of Law.
Melissa S. Boyer Business Manager
Melissa is responsible for the overseeing of administration and accounting activities at Mutual Boiler Re. Prior to joining the company in 2011, she worked in insurance and financial industry marketing. She graduated from Albright College with a Bachelor of Arts in English and Communications.
Diane C. Fields Business Support Manager
Diane oversees all processing and claims administrative activities, including the consistent and efficient policy production and processing of both equipment breakdown insurance and reinsurance business. She’s been with Mutual Boiler Re since 2012 and brings more than a decade of insurance industry experience to her role.
